Privacy Policy

1. Introduction

Tropic Tutor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address
• Account credentials
• Payment information (processed securely via Stripe)
• Educational information (subjects, exam year)

Usage Information

We automatically collect:

• Study activity and progress data
• Quiz and exam performance
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Personalize your learning experience
• Process payments and send invoices
• Send important updates and notifications
• Improve our platform and develop new features
• Analyze usage patterns and performance
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who help us operate our platform (e.g., payment processors, hosting providers)
• Teachers: If you opt to link your account to a teacher, they can view your progress and performance data
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and regular security audits.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we retain data for up to 2 years for analytics and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

8. Children's Privacy

Our services are intended for users aged 13 and older. Users under 13 must have parental consent to use our platform. We do not knowingly collect personal information from children under 13 without parental consent.

9. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@tropictutor.com